Understanding our refund policy and terms
At Grocery List Generator, we aim to provide high-quality services and ensure customer satisfaction. However, due to the nature of our SaaS products, we have a strict refund policy to maintain fairness and clarity.
Refunds are not typically offered except in specific cases as outlined below. By subscribing to our services, you acknowledge and agree to this Refund Policy.
Refunds may be issued solely at our discretion under the following circumstances: Billing Errors: If you were charged incorrectly due to a system error.
The following circumstances are not eligible for refunds: Change of mind or dissatisfaction with the Service. Issues caused by third-party integrations or external services.
Refunds are not available for services purchased after taking advantage of free trials or promotional offers. We encourage users to evaluate the Service during the trial period before committing to a paid plan.
To request a refund, contact our support team through our website within 10 days of the eligible issue. Include the following details: Your account information (email address and username). A description of the issue. Relevant payment details (e.g., transaction ID). Refund requests submitted outside this time frame will not be considered.
If your refund request is approved, the refund will be processed within 10 business days. The refunded amount will be credited to your original payment method.
We reserve the right to modify this Refund Policy at any time without prior notice. Continued use of the Service indicates acceptance of the updated policy.
For further questions about this Refund Policy, please contact us through our website.